Smart-technologies ID422w Manuel d'utilisateur Page 47

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Chapter 5
Troubleshooting
This chapter tells you how to:
check the interactive pen display’s power (page 38)
check the interactive pen display’s status (page 40)
troubleshoot pen problems (page 41)
troubleshoot image problems (page 42)
troubleshoot control and writing problems (page 45)
troubleshoot Windows computer specific problems (page 46)
troubleshoot Mac computer specific problems (page 46)
SMART designed this interactive pen display to work reliably, but if you are having
trouble, we recommend that you do the following:
If the device driver failed to load properly, first perform the recommended action in
any error message that may appear on your screen. If that does not solve the
problem, review the troubleshooting procedures in this chapter.
If you try the suggestions in this guide and are unable to resolve the problem,
contact SMART Technical Support
(see page 51).
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